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Employment Opportunity

Homestay Assistant

Faculty of International Education & ELC
Competition Number: 13-3014
Appointment Type: Temporary Full-time
Start/End: As soon as possible up to December 31, 2013
  Leave Replacement: Appointment end date may be extended or end early dependent on return of incumbent.
Workload: 35 hours per week
Employment Group: Cupe 6
Position: 00179
Location: Nanaimo Campus
Duties: Reporting to the Homestay/Peerstay Manager, provide support to international students at Malaspina High School (MHS) and Vancouver Island University (VIU) and their host families. This position produces a high-volume of work. Liaise with agents, families (domestic and international) and international students, clarify program parameters, policy, practice and expectations. Coordinate information, prepare welcome letters for host families and students, contact students and agents to request missing file information and/or follow up as required. Provide initial contact with general public; respond to program enquiries, field calls from host families; assess new host applications for basic suitability, and liaise with various on and off-campus departments and organizations in regard to host or student support on campus and in the community. Maintain host and student databases and update host website. Maintain homestay deposit account; process group program schedules, and fees of groups and individual international students; initiate purchase orders, cheque requisitions and EFT deposit refunds to students, groups and hosts. Provide support to Homestay/Peerstay Manager and coordinator(s) as required.
Required Qualifications: One year community college, institute or equivalent from an appropriately accredited institution. Three to five years recent, relevant experience, preferably in a post-secondary setting with international student contact. Advanced level word processing and MS Office proficiency. Ability to work independently and as part of a team; set work priorities and handle multiple tasks. Excellent interpersonal skills and demonstrated sensitivity to cross cultural groups. Fully proficient written and spoken English. Strong decision making and problem solving skills. Ability to reprioritize, deal with multiple urgent and/or sensitive situations.
Preferred Qualifications: Applied Business Technology program. Experience communicating with non-native English speakers (both written and spoken). Proficiency in a language other than English.
Please Submit: CV/Resume
Cover Letter

Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
Posting Period: January 31, 2013 - February 06, 2013
Note: Vancouver Island University regrets that only candidates selected for an interview will be contacted.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Vancouver Island University embraces the principle of employment equity and encourages applications from women, persons with disabilities, visible minorities, and people of Aboriginal descent.