Subject to CUPE Joint Job Evaluation
As soon as possible up to April 30, 2013|
Leave Replacement: Appointment end date may be extended or end early dependent on return of incumbent.|
30 hours per week|
Provide front-line in person and telephone reception to integrated Student Services area comprised of Advising, Counselling, Disability Services and Assessments. Receive and handle all inquiries directed to these service areas by providing accurate information, booking appointments with appropriate area faculty or making appropriate internal or external referrals. Respond to in-person, phone, on-line and fax service requests. Compile evaluation results, prepare reports, record statistics and compose letters. Type, word process reports, letters, workshop and promotional materials. Provide clerical support to all personnel in the area, including ordering supplies, photocopying, sorting and processing mail, arranging printing and duplication of departmental/promotional materials. Prepare agendas, record, transcribe and distribute minutes for weekly Advising and/or Student Services meetings. Deal sensitively and appropriately with students in need and when necessary assist students in crisis. Provide appropriate and effective service and support to traditional and non-traditional students with a wide range of disabling conditions. At all times maintain confidentiality of student information. As required make follow-up calls to those who have used University services.|
One-year certificate in Applied Business Technology, or equivalent, from an appropriately accredited institution. Three to five years directly related experience working within a post-secondary setting. Experience working with diverse populations, students with disabilities and handling difficult situations in a multi-task environment. Ability to work in a team oriented/shared office environment. Proficiency and demonstrated experience using spreadsheet, database, presentation and appointment booking software (MS Excel, Access, PowerPoint, Outlook). Typing speed of 45 wpm. Excellent interpersonal and communication skills. Ability to work independently and set priorities. Problem solving skills in a challenging working environment. Experience working in a busy, fast-paced office environment.|
Knowledge of Vancouver Island University programs and areas.|
Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
|Posting Period:||February 04, 2013 - February 11, 2013|
Vancouver Island University regrets that only candidates selected for an interview will be contacted.|
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Vancouver Island University embraces the principle of employment equity and encourages applications from women, persons with disabilities, visible minorities, and people of Aboriginal descent.