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Employment Opportunity

Receptionist

English Language Centre Office
Faculty of International Education & ELC
 
Competition Number: 13-3074
 
Appointment Type: Regular Full-time
 
Subject to funding
Subject to CUPE Joint Job Evaluation
 
Start: As soon as possible
 
Workload: 35 hours per week
 
Employment Group: Cupe 3
 
Position: 00399
Location: Nanaimo Campus
 
Duties: In a busy office, support program secretary and students through new student intakes (currently two intakes in each of three semesters plus contract group and short-term programming support).

Provide support to instructors with computer programs, book orders, vehicle and room bookings, process teaching materials, exams, correspondence and course outlines. General office duties, such as photocopying, maintain office equipment, order supplies, telephone reception and processing mail. Data input and maintenance of the teaching resource room and learning centres. Maintain all departmental audio visual equipment. Gather and compile ELC statistics. Maintain the community student database, records and correspondence.

Provide English Language Centre reception services to domestic and international students. Provide relief coverage for the International Student Service Representatives.
 
Required Qualifications: Grade 12 plus additional coursework equivalent to 6 - 30 college credits related to administration from an appropriately accredited institution. Minimum two years recent relevant experience. An equivalent combination of education and experience may be considered. Senior-level proficiency in MS Office. 50 wpm typing speed. Demonstrated ability to work independently and in the context of a team. Demonstrated ability to exercise good judgment, tact, diplomacy and problem solving skills in a cross-cultural environment.
 
Preferred Qualifications: One-year certificate in Applied Business Technology, or equivalent, from an appropriately accredited institution. Course such as Customer Service Skills, Cross Cultural Awareness. Proficiency in a language other than English. Three to five years related experience. Familiarity with VIU systems such as Student Ledger System, Student Records System, room bookings, academic programs offered, and the VIU website.
 
Please Submit: CV/Resume
Cover Letter


Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
 
Posting Period: June 27, 2013 - July 10, 2013
Note: Vancouver Island University regrets that only candidates selected for an interview will be contacted.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Vancouver Island University embraces the principle of employment equity and encourages applications from women, persons with disabilities, visible minorities, and people of Aboriginal descent.