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Employment Opportunity

Starbucks Barista/Cashier

Competition Number: 17-3105
Appointment Type: Temporary Part-time
Student position as per VIU/CUPE 1858 Starbucks LOA.
To be designated a VIU student, individuals must have at least a 50% course load as per their individual program requirements. Proof of enrolment must be provided upon request by the employer. Maximum 4-year term.

Subject to CUPE JJE.
Start/End: October 10, 2017 - May start later depending on store opening date up to May 25, 2018 -
may end early or be extended
Workload: 5 - 35 hours per week on timesheets
Employment Group: Cupe 3
Position: 00867
Location: Nanaimo Campus
Duties: Working under the direction of the Starbucks Supervisor the Starbucks Barista Cashier will contribute to the effective operation of the VIU Starbucks store and promote the sale of products and services. Starbucks standards of quality and customer service will be upheld at all times. This is anticipated to be a fast paced, high volume operation.

The Barista Cashier will prepare and serve food products including specialty drinks, hot sandwiches, pastries, cold drinks, snacks ensuring quality standards are maintained. The incumbent assists in maintaining a high standard of cleanliness in the day to day operations that meets or exceeds Foodsafe and health authority standards. The Barista Cashier will operate the POS system and related equipment to process sales in a fast and accurate manner. Process all forms of payment including cash, credit, debit, gift cards, and Starbucks Cards. Balance cash drawer at the end of shifts. Count and receive merchandise. Identify out of stock or low stock product. Stock shelves, and set up merchandising programs as required. Develop and maintain excellent product knowledge by gaining familiarity with products and product lines. Effectively communicate between shifts to ensure a smooth transition of operations. Participate in the opening and closing procedures. Participate in year-end inventory counts.

Answer customer enquiries and concerns escalating to the Supervisor when appropriate. Act as an ambassador for Ancillary Services on campus. Adhere to the Starbucks dress code and personal appearance guidelines.
Required Qualifications: Grade 12.
Current FoodSafe I.
Minimum one year of experience in a food services setting preferably in a specialty coffee shop including barista training. A combination of education and experience may be considered.

Experience operating a POS system with accurate cash handling and end of day float balancing experience. Proven ability to deliver outstanding customer service. Proven ability to work well under pressure and work effectively in a team or individually. Excellent interpersonal and organizations skills. Excellent communication skills in person, by phone or online. Must be punctual, dependable and flexible to work evenings and weekends as required. Ability to work under pressure and take initiative in a fast paced environment while demonstrating a positive attitude.
Please Submit: CV/Resume

Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
Posting Period: September 07, 2017 - September 14, 2017
Note: Vancouver Island University regrets that only candidates selected for an interview will be contacted.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Vancouver Island University embraces the principle of employment equity and encourages applications from women, persons with disabilities, visible minorities, and people of Aboriginal descent.