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Employment Opportunity

Administrative Assistant, Graduate Business Studies

Office of Graduate Business Studies
Faculty of Management
Competition Number: 17-3151
Appointment Type: Temporary Full-time
Start/End: as soon as possible up to December 31, 2018
  Leave Replacement: Appointment may be extended or end early, dependent on return of incumbent.
Workload: 35 hours a week
Employment Group: Cupe 6
Position: 00406
Location: Nanaimo Campus
Duties: Provide Administrative support to the Director, Graduate Business Studies Program (and Foundation Program), 15-20 regular and sessional faculty, MBA Program Committee and other Faculty of Management graduate program committees as required.
Liaise and coordinate with University of Hertfordshire re: quality control and moderation of franchised courses, records /issues and progress, applied business student projects, board meetings, et cetera.
Liaise with numerous departments at VIU regarding all matters pertaining to students (admissions, enrollment, tuition, internships, counseling, employment, special events and activities).
Coordination of textbook orders. Administer MBA referral (rewrites on failed courses) process.
Provide information and guidance to students on some matters while referring others to the Director or to Advising, International Student Services, et cetera, as required.
Front line contact in MBA Program office, greeting high volume of visitors, providing information on a variety of topics, referring enquiries to the appropriate departments; representing the office in Director's absence, manage day-to-day functions of office.
Timetabling/workload (using SAWS and other programs).
Coordinate MBA/MScIB graduation at Vancouver Island University and University of Hertfordshire, liaising with VIU Registrar's office and UH's Franchise and Exam offices
Providing support to faculty, MBA Program committee and other institutional committees as required (currently service Committee for Research Involving Human Subjects).
Required Qualifications: One-year Applied Business Technology certificate, or equivalent, from an appropriately accredited post-secondary institution. Minimum 3 years related experience, preferably in an educational setting. An equivalent combination of education and experience may be considered.
Experience working in a multi-cultural environment, particularly with international students. Senior level word processing proficiency. Excellent interpersonal and communication skills. Demonstrated ability to work independently and in the context of a team. Demonstrated ability to exercise good judgement tact, diplomacy and problem solving skills in a cross-cultural environment. Experience maintaining a petty cash float and administering a purchasing card account. Experience maintaining web content. Experience creating and maintaining office systems and supplies inventory, and trouble-shooting with office "equipment, laptop computers, data projectors, etc. Ability to exercise sound judgement when faced with issues beyond the scope of this position and to maintain professional attitude under pressure.
Preferred Qualifications: Experience using VIU systems such as SRS, FRS and SAWS systems. Knowledge of VIU and the University of Hertfordshire's academic policies and procedures. Knowledge of policies and procedures surrounding the ethical review and approval of research proposals (Tri-Council Policy Statement, etc.)
Please Submit: CV/Resume
Cover Letter
Copies of transcripts/credentials/qualifications identified on resume
Name and contact information for three people willing to provide a reference

Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
Posting Period: December 22, 2017 - January 10, 2018
Note: Vancouver Island University regrets that only candidates selected for an interview will be contacted.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Vancouver Island University embraces the principle of employment equity and encourages applications from women, persons with disabilities, visible minorities, and people of Aboriginal descent.