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Employment Opportunity

Access Technician

Disability Services
Competition Number: 18-4012
Appointment Type: Regular Full-time
Start: April 02, 2018
Workload: 35 hours per week, may include some evenings
Employment Group: VIUFA
Position: 00393
Location: Nanaimo Campus
  Disability Access Services is a busy, growing department that each year provides academic accommodations and other services to over 900 students with a wide range of disabilities. The department currently invigilates over 1600 accommodated exams per year. Flexibility and creativity are key to ensuring student needs are appropriately met.
Duties: Work as part of the Disability Access Services team with primary responsibility to implement the University's exam accommodation service.

Consult with and support students and faculty to ensure the exam accommodation process meets their needs; collaborate with Disability Services Access Specialists in the appropriate facilitation of student accommodations; coordinate and supervise exam invigilators and scribes; organize room allocation; invigilate exams and strictly adhere to University policy and procedures.

Communicate via email, phone and in-person in regards to routine and non-routine inquiries related to exam accommodation with students, faculty and staff; liaise with VIU's assessment centre regarding university applicants requiring accommodated exams; ensure set-up of assistive technology; provide training to students in the use of specialized software used in accommodated exams (e.g. Kurzweil, Dragon Naturally Speaking); maintain technical aids and assistive technology inventory used for exams; maintain records of accommodated exams provided through Disability Access Services and the provision of summary reports to the Disability Access Services Coordinator.

Secondary duties

Production, procurement and provision of alternate text required by students, in collaboration with other Disability Services staff, the university bookstore, the university library and publishers.
  Successful candidates will participate in a wide range of activities, including, student support; institutional, faculty and departmental committee meetings and other initiatives; and professional activities in keeping with their disciplines in and outside the institution.
Required Qualifications: Bachelor's degree in a related field (Education, Disability Studies, etc.) from an appropriately accredited institution. Experience working in a post-secondary setting plus knowledge of exam accommodations and the university academic environment; experience working with a diverse student population.

Demonstrated ability to work effectively and calmly in a fast-paced environment that requires multi-tasking on a regular basis; ability to work both independently and as part of a team, and to work proactively, anticipating the needs of the department; demonstrated excellent communication and interpersonal skills; demonstrated strong organizational skills and ability to maintain accuracy and attention to detail. Demonstrated ability to exercise sound judgment in relation to the protection of privacy in relation to confidential personal records.

Knowledge of and experience with current assistive technology. Excellent computer skills in a PC environment and proficiency with various software programs such as Microsoft Office, Omnipage and Adobe Professional plus a strong aptitude for learning new computer applications.
Preferred Qualifications: Post-secondary experience in a Disability Services office; familiarity with BC Colleges and University systems, programs, services, policies and procedures.

Please Submit: CV/Resume
Cover Letter
Name and contact information for three people willing to provide a reference

Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
Posting Period: March 01, 2018 - March 14, 2018
Note: Vancouver Island University regrets that only candidates selected for an interview will be contacted.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Vancouver Island University embraces the principle of employment equity and encourages applications from women, persons with disabilities, visible minorities, and people of Aboriginal descent.