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Student Services Strategic and Operational Plan

Vancouver Island University is committed to creating a supportive learning environment for our students. Creating this environment requires thoughtful planning and analysis.  The goal of the Student Services Strategic and Operational Plan is to provide a framework and process that supports student services at VIU.

Ensuring students are supported at all stages of their learning journey is critical both to VIU's retention efforts and to the success of our students.

The Student Services Strategic and Operational Plan Committee will produce a plan through the examination of student needs, service delivery and organizational structure, policies and business practices, and the examination of key data sources.

Ultimately VIU’s goal is to provide students with the highest level of service and support to ensure they continue on their educational path and are successful in achieving their goals. The work of this committee will be done with this commitment to student success in mind.