Skip to main content - Skip to contact information

Frequently Asked Questions

Admissions | Campus Store | Registration | Student Services | Transcripts and Records

Admissions

Where is the Admissions office on the Nanaimo campus?

The Admissions and Registration department is located on the 3rd floor of building 200. To get there from the Welcome Centre in building 300, go out the main doors and down the stairs to the next building and enter through the middle set of doors. Admissions, Registration and Records, as well as the Cashiers, are all found in the middle of the 3rd floor near the theatre. See the VIU Nanaimo Campus map.

If I don't have the prerequisites, but have a higher level course, do I meet the prerequisites?

It depends on the course. Vancouver Island University will normally accept a "C" in a higher level course for meeting the requirement for a "C+" unless specifically stated otherwise.  

For example, your Math 12 mark of "C" will meet the requirement for "C+" in Math 11, but your university course English mark of "C-" will not meet the English 12 "C+" requirement.

However, this does not work if courses are not required to be taken in a sequential order. For example, Biology 12 does not require Biology 11 as a prerequisite - Biology 12 is not necessarily considered a higher level as it has different content. Therefore, a Biology 12 mark does not meet the prerequisite for a Biology 11 requirement unless specifically stated.

If you are unsure, please contact the Advising Centre at 250-740-6410 and arrange to meet with an Educational Counsellor.

What does it mean when a program has limited or competitive entry?

When Programs have limited intake or competitive entry, this means that there are a limited number of seats available in the Program or course. As a result, only a limited number of applicants are selected and guaranteed access to the program. Some are highly competitive and others only slightly competitive.

Applications are accepted during specific time frames as outlined in our VIU Program Availability List. Students who meet or exceed the minimum admission requirements may not necessarily be admitted to the program. 

Full Admission Requirements and selection criteria are found in the VIU Program and Course Calendar.

Applicants who are not accepted into the program may wish to consult with an Educational Counsellor about options and/or ways to enhance future applications. You can make an appointment with one of them by calling Reception at 250-740-6410 or 1-888-920-2221 Ext. 6410.

If I don't have the prerequisites, should I wait to apply? 

You should still apply as early as possible. Some programs admit on a 'first applied' basis. After you have applied, Admissions will respond and let you know what documentation is necessary. For many programs, BC high school students will have to submit only their Personal Education Number so we are able to download marks from the Ministry of Education.

You may apply even if you are "in-progress" of completing any prerequisites. Inform Registration about what pre-requisite courses you are taking and when you will complete them.  Once you have completed the courses, you must notify registration. If you completed your pre-requisites at a different university or college, you need to submit these transcripts.  If you are in doubt - apply or make an appointment to speak with an Advisor at 250-740-6410.

If I want to receive transfer credit for courses taken elsewhere, what is the process?

Transfer credit will be assessed after you have been admitted as a student and VIU has received your official transcripts. Transcripts should be sent directly to Registration/Admissions from the institutions from where you have studied.

It is always advisable to confirm with Admissions (building 200), that they are in receipt of the transcripts.

How do I find out about the application and deadline dates for Programs and courses?

Program Start Dates and Application Dates can vary and are specific to the Program.

October 18 until March 31 is the application period for most programs unless otherwise stated. There can be different periods during which we will accept applications for some University, Trades, and Applied Programs. Some programs accept applications all year round or on a "continual"  basis.

October 18 until February 28 is the application period for Bachelor of Child & Youth Care, and Bachelor of Science in Nursing Programs.  The Bachelor of Education programs deadline is February 14.

Under certain circumstances, some University Programs (e.g. the Diploma of Jazz Studies), may make an exception and accept late applications. 

  Programs that accept applications at any time are the following:  

  • Applied Business Technology
  • Culinary Arts
  • Dental Assistant
  • Hairdressing
  • Home Support/Resident Care Attendant
  • Practical Nursing

For most of our programs, we only accept applications during a certain time period. Please refer to the VIU Program and Course Calendar or the Program Availability List for application period and deadlines. Date-specific programs require applicants to meet Admission Requirements.

Conditional acceptance may be offered if students are in high school or in progress of completing requirements. Registration dates are assigned according to the date the application was received within the application period, as well as grades on final or interim transcripts submitted.

Please note that you may apply for more than one program.

For more assistance with applying, please contact your nearest campus Registration Centre. If you have questions about the program, please contact the Advising Centre to talk with an Educational Counsellor: 1-888-920-2221 Ext. 6410.

What is the application fee?

There is a non-refundable application fee that is required when you apply. This can be paid in cash (in person), by cheque or credit card, and by cheque or credit card when applying online.

How do I book an assessment for a program?

To book an assessment, please contact  your campus directly:

Nanaimo Campus:                  250-740 6416
Cowichan Campus:                250-746 3509
Powell River Campus:        604-485 2878

Study packages for all assessments except CAP/ABE can be purchased from the Bookstore. CAP/ABE study packages can be borrowed from the Learning Centre. In addition, Nanaimo, Cowichan and Powell River campus Learning Centres can provide free test preparation.

After I attend summer session, can I register for Fall and Spring?

If summer session was the first time you have attended VIU, then you will need to apply as you will not be considered a returning student.

You should apply for the Fall semester between early October and March 31. The earlier you apply, the beter.

I won't have my final high school grades until July, when should I apply?

Don't wait until your grades are ready in July - apply as early as possible. Some programs admit on a 'first applied' basis.

When you apply, the Admissions Office will let you know what documentation is necessary. For many programs, high school students will have to submit only their Personal Education Number and we will be able to download your marks from the Ministry of Education.

Remember: When in doubt - apply!

Can I apply to the Dental Hygiene Program even if I haven't finished taking the prerequisites?

Yes, you can still apply for the Dental Hygiene Program while you complete the necessary prerequisites. Applications are accepted from November to February 28th, however, applicants have until April to submit their transcripts for courses taken in the January - April semester.    

Please read and act on all communications from the Admissions Department.

There have been some changes to the BC Math curriculum - how does this affect my application to VIU?

Starting September 2010, the BC Ministry of Education began implementation of the new BC Secondary School Mathematics curriculum for high school grades 10 to 12. VIU's course and program information sections contain the most up-to-date information on the acceptability of these new courses.

With respect to BC Secondary School (BCSS) Mathematics courses, VIU states course and program requirements in the form of the recommended course. This is our opinion of the best course to take to prepare for a specific course or program.

For more details, see the allowable substitution chart on B.C. Secondary School Course Equivalencies.

Required Course

Alternate Acceptable Courses

Apprenticeship and Workplace Math 10

Foundations of Mathematics and Pre-calculus 10

Apprenticeship and Workplace Math 11

Foundations of Mathematics 11 or Pre-calculus 11

Apprenticeship and Workplace Math 12

Foundations of Mathematics 11 or Pre-calculus 11

Foundations of Mathematics and Pre-calculus 10

No BCSS substitution available

Foundations of Mathematics 11

Pre-calculus 11

Foundations of Mathematics 12

Pre-calculus 12

Pre-calculus 11

No BCSS substitution available

Pre-calculus 12

No BCSS substitution available

I missed the application deadline; can I still get into some courses?

Many programs will accept late applications, so it is still worth trying to apply even after the deadline.

The Program Availability List will indicate if a deadline has been extended, and provide contact information for individual programs.

If you are still unable to get into your desired program in time, you may wish to apply to the Bachelor of Arts program and enroll or waitlist in the courses offered through this program, which include Arts, Humanities, Social Sciences, Sciences and some Business options. Contact Advising for more information at 1-888-920-2221, Ext. 6410.

I need to speak to my admission clerk but I can't get a hold of anyone, who should I talk to?

At certain times of the year, the Admissions office is extremely busy. Phone calls are best made between 8:30 and 10:00 in the morning. You can also try contacting the representative by email. The email protocol at VIU is firstname.lastname@viu.ca. You can also search for contact information here: VIU Employee Directory. To find out which admission clerk is attached to which program, please consult the : program availability list.

If you are having persistent difficulty, please contact the Admissions Manager, Andrew Armour, at 250-740-6355 or Andrew.Armour@viu.ca.

How do I find out about the application and deadline dates for Programs and courses?

Program Start Dates and Application Dates can vary and are specific to the Program. See Admission Details and Current Program Availability.

October 18th until March 31 is the typical time frame for applying to most programs unless otherwise stated.

October 18 until February 14 or  28
is the application period for Bachelor of Child & Youth Care, Bachelor of Education, and Bachelor of Science in Nursing Programs.

Under certain circumstances, some University Programs (e.g. the Diploma of Jazz Studies), may make an exception and accept late applications. For this reason, it is helpful to check updates that are posted on the Program Availability List.

There can be different periods during which we will accept applications for some University, Trades, and Applied Programs. Please consult the Program Availability List (www.viu.ca/pal), or the VIU Program and Course Calendar, for the exact dates.

There are many programs that accept applications on a continual basis. They are as follows:

  • Aluminum Boat Building
  • Applied Business Technology
  • Applied Business Technology - Online
  • Culinary Arts
  • Dental Assistant
  • Hairdressing
  • Home Support/Resident Care Attendant
  • Horticulture Therapy
  • Power Sports and Marine Technician
  • Practical Nursing

For most of our programs, we only accept applications during a certain time period. Please refer to the VIU Program and Course Calendar or the Program Availability List for application period and deadlines. Date specific programs require applicants to meet Admission Requirements.

Conditional acceptance may be offered if students are in high school or in progress of completing requirements. Registration dates are assigned depending on when the application was received within the application period, as well as grades.

Please note that you may apply for more than one program.

I would like my original transcripts back 

Vancouver Island University does not return original transcripts to students, as they become part of the student's permanent file. Most institutions will not recognize original transcripts coming from anywhere but the institution of origin, so even if you got the original back, you would not be able to use it again to apply elsewhere.

You can view and print a copy of your transcripts by logging into your student record and clicking on View Documents.

Is your Dental Hygiene Program accredited by CDAC?

Yes, the Dental Hygiene Program is fully accredited by the Commission on Dental Accreditation of Canada (CDAC).

You can find more information about our Dental Hygiene Program website.

What math courses are needed to meet the math prerequisites for programs?

Programs list the Math requirement under Admission Requirements in the VIU Program and Course Calendar. Course descriptions also list math prerequisites See VIU Courses.  

As a general rule, university programs and courses that require Math 12 (i.e. Bachelor of Science and some first year Math courses), require Principles of Math 12 with a minimum "B". The grade requirement will be listed in program Admission Requirements and/or course descriptions. There are some programs and courses that will accept Applications of Math 12; however, always refer to the VIU Program and Course Calendar to confirm prerequisites.

Further details of the changes to the high school math requirements can be found on the B.C. Secondary School Course Equivalencies page.

If I don't have the prerequisites, but have a higher level course, do I meet the prerequisites?

Vancouver Island University will normally accept a "C" in a higher level course for meeting the requirement for a "C+".

For example, your Math 12 mark of "C" will meet the requirement for "C+" in Math 11, but your university course English mark of "C-" will not meet the English 12 "C+" requirement.

However, this does not work if courses are not required to be taken in a sequential order. For example, Biology 12 does not require Biology 11 as a prerequisite - Biology 12 is not necessarily considered a higher level as it has different content. Therefore, a Biology 12 mark does not meet the prerequisite for a Biology 11 requirement unless specifically stated.

If you are unsure, please contact the Advising Centre at 250-740-6410 and arrange to meet with an Advisor.

What does it mean when a program has limited or competitive entry?

When Programs have limited intake or competitive entry, this means that there are a limited number of seats available in the Program or course. As a result, only a limited number of applicants are selected and guaranteed access to a seat.

Applications are accepted during specific time frames as outlined in the VIU Program and Course Calendar. Enrolment in these programs is limited. Students who meet or exceed the minimum admission requirements may not necessarily be admitted to the program.

Full Admission Requirements and selection criteria are found in the VIU Program and Course Calendar.

Applicants who are unsuccessful at being admitted to a program or course may wish to consult with an Advisor about options and/or ways to enhance future applications. You can make an appointment with an Advisor by calling Advising Reception at 250-740-6410. If you are an international student, please call 250-740-6315.

If I don't have the prerequisites, should I wait to apply to VIU? 

No, you should apply as early as possible. Some programs admit on a 'first applied' basis. After you have applied, Admissions will respond and let you know what documentation is necessary. For many programs, high school students will have to submit only their Personal Education Number so that we are able to download marks from the Ministry of Education.

You may apply even if you are "in-progress" of completing any prerequisites.

If you are in doubt - apply or make an appointment to speak with an Advisor at 250-740-6410 or 1-888-920-2221, Ext. 6149.

How can I find out what the prerequisites are for a course?

Vancouver Island University courses are listed in alphabetical order on the VIU Program and Course Calendar. Each course listed will have a short summary of content and a list of prerequisites, if any.

Details of the contents of course descriptions

If I want to receive transfer credit for courses taken elsewhere, what is the process?

If you have studied at another post secondary institution, you are required to provide complete official transcripts to Admissions for evaluation for transfer credit.

It is always advisable to confirm with Admissions that they are in receipt of the transcripts.

Should I apply as an 'unclassified' student if I am undecided?

No. If you wish to take university courses and you meet the entrance requirements, it is best that you apply to the Exploratory University Studies program (EXPO). Many students start their studies without having decided their Major or Minor, and this program allows you to explore your options before deciding.

Only applicants who do not meet the admission requirements should apply as an unclassified student.

What is an unclassified student? 

Unclassified students at Vancouver Island University are applicants who  have not met the admission requirements for University Programs.

The "Unclassified" status allows you to register in university courses even though you  do not meet general admission requirements. Once you apply as Unclassified, you will be given a date and time for registering in university courses.

Unclassified students may register or waitlist for classes as long as they meet the course prerequisites. Unclassified students are assigned registration dates after all University Program students, so course availability may be very limited.

As Unclassified students have not formally been admitted to University Program studies, they will not be eligible for "Continuing Student" registration status the following year. Unclassified students must re-apply during the application submission dates for the next academic year in order to continue their studies.

How do I find out about program prerequisites?

Full details and admission requirements for all programs at Vancouver Island University are listed in the VIU Program and Course Calendar.

Click on the link for your program of interest to see a program description, including all admission requirements and prerequisites.

Should you have any questions, please contact the Advising Centre at 250-740-6410 or 1-888-920-2221, Ext. 6410, or email advising@viu.ca.

How do I book an assessment for a program?

To book an assessment, please contact your campus directly:  

  • Nanaimo Campus:         250-740 6416
  • Cowichan Campus:        250-746 3509
  • Powell River Campus:    604-485 2878

Study packages for all program assessments are provided online.  The VIU Program and Course Calendar lists all our programs.  From there, you can click on a specific program description, and find the assessment information on that page, under Admission Requirements. 

Nanaimo, Cowichan and Powell River campus Learning Centres can also provide assessment preparation sessions.

Full details on assessments and how to book and prepare for them may be found at VIU Assessments.

What is an Assessment?  

Assessments are entrance or placement tests that may be required for a program or course.  

If a program requires an assessment it will be stated in that program description under Admission Requirements. There will be a link outlining the topics on the assessment, along with online study materials and links to book your assessment or how obtain more help and information. Assessments can be written at our Nanaimo, Cowichan and Powell River Campuses. You can also arrange to write assessments at other locations. Full details of assessments, assessment fee, off campus arrangements and information about study packages and preparation can be found on the VIU Assessments website.

What is a Personal Profile?

Some programs require applicants to complete and submit a Personal Profile as part of the program's selection criteria. A Personal Profile is a document that supports the application. It is the applicant's opportunity to specify knowledge of and suitability for the program. A complete list of the programs which require Personal Profiles, including downloadable Profile forms, may be found at VIU Forms.

Any program that requires a Personal Profile will list this in the Admission Requirements outlined in the VIU Program and Course Calendar, together with a link to the Personal Profile outline.

How do I find out about program availability?

Check our Program Availability List.

This site provides you with the name of the program, application period and intake dates, and upcoming start dates.

It also provides links to the program outlines and other important information such as the Program Admission Clerks and Program Coordinators.

What is the application fee?

There is a non-refundable application fee that is required when you apply to VIU. This fee can be paid in cash (in person), by cheque or credit card, and by cheque or credit card when applying online.

Note that international students and some graduate and masters programs have different application fees. Please check the appropriate website for details.

See Application Fees for more information and current rates.

How do I apply?

There are three ways you can apply to be a student at Vancouver Island University: online, by mail, or in person.

Online:To apply online go to the following link: 8 steps to Become a Student. Follow the online instructions - you will need to create an account if you are a new applicant.

Upon successful completion of the form and payment of the non-refundable application fee by credit card, Registration/Admissions will acknowledge your application by mail.

By Mail: Submit a completed Application for Admission form by mail along with transcripts and/or supporting documentation. You must also include a non-refundable application fee.

Print the Application for Admission Form and mail to:

Registration Centre
Vancouver Island University
900 Fifth Street, Nanaimo, BC V9R 5S5

In Person:
Fill out an application form with the appropriate application fee at any campus Registration Centre, along with any transcripts or supporting documentation.

All Methods: Registration/Admissions will acknowledge your application upon receipt of your application.

Please read all correspondence from Registration/Admissions and/or registration@viu.ca for further information regarding your application as there may be other documents required or procedures to complete.

Nanaimo Registration Centre:
250-740-6400 or 1-888-920-2221 Ext 6410
250-740-6479 Fax
registration@viu.ca

I have heard that you have a Dental Hygiene program now. Where can I find more information on this?

We have been offering a Dental Hygiene program since September 2006.

You can find out more information about the program on the VIU Dental Hygiene website, as well as in the VIU Program and Course Calendar. There is also a list of frequently asked questions.

A free information session for prospective students is usually held in February. Check with the Advising Centre for more details, 250-740-6410, or see VIU Information Sessions.

Attendance at an Information Session is highly recommended.

I have been told to apply as an 'unclassified student'. What does that mean?

It means that you will be able to apply to VIU online (or in person) and you will be given a registration date and time for early June. You will then be able to register for courses for which you meet the prerequisites.

Further details on 'Unclassified Students'.

Should I apply as an 'unclassified student'?

No. You should only apply as an unclassified student if you don't meet the general admission requirements for university.

If you are unsure of your degree program and can meet the requirements, you should apply for Exploratory University Studies (EXPO).

What courses and programs at Vancouver Island University accept Applications of Math 11?

A general rule is that courses and programs that require Math 12 (i.e. science programs & courses), do not accept Applications of Math 11. There are, however some VIU courses that do accept Applications of Math 11.

VIU courses that do accept Applications of Math 11 as meeting the math prerequisite include:

  • Math 111, 131, 161, and 181
  • Science 251, 252, 253, and 254

VIU programs that do accept Applications of Math 11 as meeting the math prerequisite or admission requirement include:

  • Hospitality Management Diploma
  • Recreation and Sport Management Diploma
  • Tourism Studies Diploma
  • Forest Resources Technology
  • Resource Management Officer Training
  • Horticulture Technician
  • Fisheries and Aquaculture Diploma
  • Criminology
  • Wine Business Certificate

I'm not sure I meet the prerequisites for the course I want to take.

We will normally accept a "C" in a higher level course to meet the requirement for a "C+".

For example, a Math 12 mark of "C" will meet the requirement for "C+" in Math 11, but a university-level English mark of "C-" will not meet the English 12 "C+" requirement.

More information on Prerequisites can also be found in our Registration Guide.

I want to attend VIU and then transfer to another university - what courses should I take?

Although common transfer programs are listed in the VIU Program and Course Calendar, students can also go directly to the calendar of the institution they intend to transfer to.

In addition, there is an online transfer guide for universities in British Columbia which lists specific equivalencies. There you can enter the course or courses you intend to take at Vancouver Island University, select the institution you are planning to transfer to, and you will then be able to see what transfer credit you may be granted at that institution.  You can also consult an Educational Counsellor in our Advising Centre, but when you need confirmation of how a VIU course transfers to a different institution, the final decision rests at that institution.

After I attend summer session, can I register for Fall and Spring?

New Students registered in VIU Summer Session Courses will not have returning student status and will have to reapply for entry for Fall semester and beyond.  

New students should apply for the Fall semester between Oct 18 and March 31.  Remember, apply early to VIU!

I won't have my final high school grades until July, when should I apply to VIU?

You should apply as early as possible. Some programs admit students on a 'first applied' basis.  

When you apply, the Admissions Office will let you know what documentation is necessary. For many programs, high school students will have to submit only their Personal Education Number, so long as they give us permission to download their marks. Ask your high school counsellor how to do this. Then we will be able to download your marks from the Ministry of Education.

Remember: When in doubt - Apply to VIU!

Once you apply, an Admissions clerk will be in touch.  If you need to submit interim transcripts, or any other documentation, the clerk will let you know via letter and email.

What do I need to do to get into Vancouver Island University?

There are different admission requirements for different programs. Your best strategy is to identify the program you wish to enter and carefully read the admission requirements. VIU offers a wide range of programs:  Trades and Applied programs, Continuing Studies credit and non-credit programs, high school upgrading, undergraduate degrees and Masters degrees.

To meet the general admission requirements for university  programs, most students need high school graduation (or be at least 21 years of age), with a minimum "C" grade in English 12. In addition to the general requirements, individual courses or programs may have additional prerequisites. Science students majoring in Biology for example must also have a minimum "C+" in Chemistry 11 or 12, Physics 11 and Biology 11, and a "B" in Math 12 before they can take all required courses.

Follow the 8 Steps to become a student to apply to the right program. Apply early in that program's application period. Consult Advising for more help.

I have applied to the Bachelor of Science in Nursing program and need help.

The Bachelor of Science in Nursing accepts applications Oct 18 - Feb 28 and the program starts each September.  Admissions rankings will be determined by Grade Point Average for the prerequisite courses listed for the BSN under Admission Requirements.

There is no waitlist.

Applicants are advised to apply to a backup program like the Bachelor of Arts or Bachelor of Science. If unsuccessful applying to the BSN, students could then take English, Biology and other electives that would later count toward completion of the BSN.

Do I have to come to Nanaimo to apply?

No, students do not have to drive to Nanaimo to apply.

You can apply in person at one of our regional campuses: Cowichan, Parksville-Qualicum, or Powell River.

Application forms can also be printed from our website or you can apply to VIU online within the 8 Steps to become a student.

Campus Store

How do I find out what textbooks I need for my courses?

The easiest way to find out what books you will need is to go to the Bookstore's Comparison Textbook Shopping site. This is a very easy way to see not only the required and optional texts your instructor wants you to use, but also the cost of buying new or used from our bookstore as well as popular sites such as Amazon and AbeBooks.

On the site you first pick the term, like Fall 2016 or Spring 2017, then select just one or all of the courses you have that semester, and then view the options for purchasing new or used. The books are listed on the left hand side of the page under the course name, and you click on each book to see the available options.

You can add the books to your cart and buy them right then and there, or you can print this page and shop online or in stores for your textbooks.

Please allow enough time for delivery in order to receive your books before the semester starts. 

If you have any questions, please contact the Campus Store.

Use of student lockers

To rent a locker on the Nanaimo campus, please contact the Campus Store.

Lockers can be rented in several buildings on campus for all or part of a year, or by semester.    

Nanaimo Campus Store:
Phone 250-740-6200
Toll-Free 1-866-965-2665
campus-store@VIU.ca

Open 9 - 4:30; Monday - Friday
Closed Statutory holidays

I don't know what to do for the first day of class - when do I get my textbooks?

  • When you attend each of the first classes on your schedule you will receive a course outline and a list of books you need for that class.
  • You can also contact the Campus Store prior to your first classes to find out what books you'll need - they have  a list for each course.
  • You can also go to the bookstore in person - please bring your course ID and specific section, for instance ACCT 100 F14N08.
  • Or you can find and order your textbooks online by going to the bookstore's Shopping for Textbooks Online page and finding your semester, then searching for your course, section and instructor to see the list of books required. You can then either buy them directly from the bookstore online, or use that list to shop for your textbooks at the students' union in building 193, or through other used textbook venues. 

New: Save time comparison shopping! The Campus Store site now also lists new and used textbooks from Amazon and AbeBooks so you can purchase from them on our site!

Registration

What does it mean when I am on a Waitlist for a Program?

Some programs offer seats to all qualified applicants. As there are only a limited number of seats available, there are times when applicants are placed on a waitlist for the next available seat. 

You will be placed on the waitlist only when Admissions has received ALL the required documentation. As the program may have a waitlist, it is very important to complete all of the admission requirements in a timely fashion. As applicants meet entrance requirements they are offered a seat in the next class, or if the next class is full, they are placed on a waitlist.

Can I apply online?

You can apply to become a student online via the 8 Steps to Become a VIU student.

I am trying to register for a class online, but it says it doesn't exist 

This may be happening for one of two reasons:

  1. You may have typed the course name in incorrectly, or have not included enough space in between the course and section code, or too many spaces. The format will most often be a four letter course code, followed by 1 space, then the 6 digit section code. For example: ENGL 115 F13N01. The safest way to search for courses and avoid this kind of error is to use the drop-down list under Search by Subject Area.
  2. You have asked for a course and section that is not offered in that particular semester. Again, searching by subject area would help with this.

You can find out what courses will be offered in a current or upcoming semester by searching on the Course Timetable page.

I made a payment on my account, but it is not showing up on my record. What do I do?

Sometimes there is a delay of a day or two when payments are made, especially if done through online banking.

If you are sure the payment has gone through and it is still not showing on your record, please contact the Cashiers at 250-740-6236 or email VIU Cashiers. Make sure to quote your student number.

I don't want to move here if I am not going to get in to my waitlisted courses - what should I do?

Please speak with an Advisor to see what options you may have in this case.

You may call Advising at 1-888-920-2221, Ext. 6410, or come in and meet with them. Advising is located on the third floor of the Student Affairs Building (200) in Nanaimo.

Please call to confirm drop-in availability over the summer.

What does it mean when it says that there are reserved seats in some of the sections?

Seats are reserved in sections of some courses in order to ensure that students in a specific program can get the courses they need in order to graduate.

Sometimes it is the case that all reserved seats for a course are already taken, and you will be waitlisted even if you are eligible for a reserved seat.

The majority of reserves are removed in mid-July, however not all reserves are lifted - some classes will remain available only to students in specific programs.

You can find out more about reserves here: Registration Guide/Reserves.

I have been trying to figure out how to register online but I don't understand what to do?

The Web Registration Tutorial is a good place to start. The tutorial will show you how to register for courses online and build your timetable.

In order to register online you must have applied, been accepted to a program, and have been set up with a date and time to register.

Please contact your campus registration centre if you have further questions regarding the application process or your student record.

Nanaimo: 1-888-920-2221, Ext. 6400 or registration@viu.ca
Cowichan: 250-746-3509
Parksville/Qualicum: 250-248-2096 or pqcampus@viu.ca
Powell River: 1-877-888-8890

I need to get into a class but it has a huge waitlist, what do I do? I need this course!

Please speak with an Advisor; they will help you to explore your options. 
You may call Advising at 1-888-920-2221, Ext. 6410, or come in and meet with them. Advising is located on the third floor of the Student Affairs Building (200) in Nanaimo. Please call to confirm drop-in availability over the summer. 

How can I pay my tuition now that VIU no longer accepts credit cards?

There are several options for paying tuition without using a credit card.

There are 4 convenient payment options:

  1. Using online banking: most financial institutions will now allow you to set Vancouver Island University up as a Payee, using your 9 digit Student Number as your account number. This will enable you to pay all your fees directly from your bank account.
  2. In Person: You may pay in person at the Nanaimo or Cowichan campus Cashier, 8:30 am - 3:30 pm, Monday to Friday; or the Powell River campus, Monday to Thursday, 10 am - 2 pm. In-person payments may be made by cash, cheque (not post-dated), money order, or Interac (debit card).
  3. On-Line: Even if you didn't use Web Registration, you can still pay your tuition online. Log onto your student record at My Student Record, go to the Pay Fees link, click on Tuition Fees and the Make a Payment button.
  4. By mail: Send a cheque or money order payable to Vancouver Island University. Do not send cash in the mail! Allow 10 days for mailed payments to reach the University. It is always important to include your name and student number on any correspondence.
Most credit cards also allow for cash advances. Please contact your financial institution for details.

Details on alternate methods for paying tuition: Tuition Payment Options

When will I find out if I am off a waitlist and in a class?

You can check your online student record under the Course Enrolment History link at any time to see if you have moved up the waitlist.

If you have still not moved off the waitlist and into your class when the semester starts, it is very important to check your student record every day.

Read more about the waitlist procedure: Waitlist Procedure

How much movement is there on the waitlist?

There can be a great deal of movement on the waitlist between the time you register and the start of the semester, but there is no way to predict how much there will be for any given class.

If you are still waitlisted at the start of the semester and you are near the top of the waitlist, it is a good idea to attend anyway and let your instructor know that you are there. If a seat becomes available to you, you won't have missed any valuable course instruction. If you are not sure if you should attend, please contact the instructor of your course.

Also keep in mind that some of the classes you are waitlisted for may have reserved seats for students in other programs. These seats may be freed up before the semester starts if no one in that program claims them.

If you need help choosing your courses or want to discuss other options for your timetable, please speak to an Advisor at 1-888-920-2221, Ext. 6410.

Read more about the waitlist procedure: Waitlist Procedure

If all the classes that I want to register in are waitlisted, should I even bother registering?

Many waitlisted students get into classes, and often this is the only way to make sure that you get the classes you want. Don't be discouraged by waitlists!

You can increase your chances of getting into a class by enrolling in the maximum allowed credits (18), and dropping the extra credits once you are enrolled in the number of courses you need.

Please read more about the rules for the number of credits you may enroll in here: Important Notes about Registering.

Read more about the waitlist procedure here: Waitlist Procedure.

I am waitlisted for almost all of my classes - what should I do?

Nine credits (typically three courses) qualify as full time for student loan purposes. You may waitlist/register for up to 18 credits each semester and then drop the courses you do not want if you obtain a seat in your desired classes.

Keep in mind that some courses you are waitlisted for may have reserved seats that could become available before the semester starts.

If you need help with choosing your courses, please contact Advising at 1-888-920-2221, Ext. 6410.

Read more about the waitlist procedure here: Waitlist Procedure.

What do the numbers after the course description mean? 

That is a good question. Those numbers are the contact hours for that course, and here is what they mean:

Contact Hours

Following each course description is a series of the numbers. These numbers indicate, in order: hours of lectures, hours of seminar, hours of laboratory work required in each week.

Health programs contact hours are represented by a series of four numbers. These numbers indicate, in order: hours of lectures, hours of seminar, hours of laboratory work, and hours of practicum.

So in your examples, the course showing 3:0:0 in the description would have 3 hours of lecture a week, and one with 3:3:0 would have 3 hours of lecture, plus 3 hours of seminar.

Details of all the elements that make up a course description.

What does it mean if I am on a waitlist for a Course?

If a course is full or seats are reserved for a specific program, you will be placed on a waitlist for a seat.

Full details of our waitlist policies and procedures can be found in the Registration Guide Waitlist Procedure.

Please review the guide for a full explanation of your responsibilities should you decide to waitlist for a course.

What does it mean when I am on a Waitlist for a Program?

Some programs offer seats to all qualified applicants. As there are only a limited number of seats available, there are times when applicants are placed on a waitlist for the next available seat.

You will be placed on the waitlist only when Admissions has received ALL the required documentation. As the program may have a waitlist, it is very important to complete all of the admission requirements in a timely fashion. As applicants meet entrance requirements they are offered a seat in the next class, or if the next class is full, they are placed on a waitlist.

How do I apply to become a student at VIU?

Apply for any VIU program. The "8 steps to becoming a student" page will walk you through the application procedure*. Either download and complete the application form and mail or hand deliver it to a Registration centre, or apply online. If you apply to VIU online you will have to create an account, then follow the tabs on the left to apply to VIU.

Once you apply and pay the application fee, you will receive a letter from Vancouver Island University providing you with a student number. This allows you to access your student account and use Web Registration to timetable the specific courses you want. Course timetabling starts sometime in June after we have scheduled the Fall courses.

Before your course registration date you are encouraged to arrange to meet with an Advisor at the closest campus to review your course registration plans.

The Web Registration tutorial will also assist you with the online registration process. This tutorial will show you how to use the online registration system as well as how to pre-select courses you would like to take.

*Please note that if you have ever been a student of VIU (or Malaspina University-College) at any time in the past we will still have your student record on file. If you don't recall your student number, we will be able to find your old record using your date of birth, social insurance number, personal education number or the name you used at the time. Please indicate on your application form that you are a former student, even if you only took non-credit courses from us in the past.

How much will my program or courses cost?

You can find information about program costs in either of these places:

I am trying to register for a class but it says that it doesn't exist?

This may be happening for one of these reasons:

  • You may have typed the course name in incorrectly, or have not enough space in between the course and section code, or too many spaces. The format will most often be a four letter course code, followed by 1 space, then the 6 digit section code. For example: ENGL 115 F10N01. The safest way to search for courses and avoid this kind of error is to use the drop-down list under Search by Subject Area.
  • Another reason you may get this error message is that you have asked for a course and section that is not offered in that particular semester. Again, searching by subject area would help with this.

You can find out what courses will be offered in either semester by searching on the Course Timetable page.

Student Services

What do i need to use the gym?

Students must present a valid VIU Student card and register to use the facility and equipment.

Faculty and Staff must present a valid VIU Faculty/staff card and register to use the facility and equipment.

User passes are valid from time of registration through December 31. If you register in January your membership will be valid until April 30.

More information on VIU Gym and Campus Recreation.

I am a student with a disability, do I get a different tax form (T2202A)?

You would still submit the T2202A tax receipt from your student record, but you would also need to submit a T2202 form.

According to Revenue Canada -

"You can claim a full-time education amount if you were enrolled as a part-time student in a qualifying educational program and you qualify for the disability amount, or you could not be enrolled full time in such a program because of a mental or physical impairment, as certified by a medical doctor, optometrist, audiologist, occupational therapist, psychologist, speech-language pathologist, or physiotherapist. If either situation applies to you, complete Form T2202, Education and Textbooks Amounts Certificate, to claim the full-time education amount."

To claim educational amounts for income tax purposes:

  1. Print the T2202A receipt from your online student record - this will provide the information required in Part 1 - Educational Institution's Certification, on the T2202 form. There is no need to fill in Part 1 when you attach the VIU T2202A form.
  2. Print the T2202 form from the Revenue Canada site.
  3. Submit the two forms together, including any additional documentation or signatures as described on form T2202.

If you are unsure about any part of this process, we would advise you to consult a tax advisor.

I'm planning to attend Vancouver Island University - what rules & deadlines do I need to know?

That is a very good question, and a great way to start off your time here at VIU! Here are a few places where you will find all the information you need to know:

If you have a specific question regarding registration or your student record, please contact any of our Registration Centres during office hours from 8:30 to 3:30, Monday to Friday:

Nanaimo:          1-888-920-2221 or 250-740-6400 or registration@viu.ca
Cowichan:        250-736-3506
Powell River:   604-485-2878
Parksville:        250-248-2096 or pqcampus@viu.ca

Need more space

Space is one of the institutions most valued resources, so relevance to the Strategic plan, Education plan, Institution's Mission Statement, and Current Space Utilization are key considerations in resolving space requests. As square footage requested far outweighs the amount of available space, departments and programs are encouraged to manage their space as effectively as possible. This means reallocating space internally.

The first step is to look at the existing space utilized by the program and/or department and determine if the new requirements can be accommodated with in the existing allocation.  Some times changing or expanding the  current time table free time can be achieved and a solution found for the new request.  Historically "prime time" for teaching has been Tuesday-Wednesday-Thursday and sometimes looking beyond those times many requests can be satisfied.

If this internal exercise can not find an appropriate solution  for the request the Space Allocation Group (SAG) has been established to identify a solution to the various space requests that emerge throughout the institution.  To start this process a "space request form" found on the SAG's website must be completed and submitted to SAG.

See the Space Allocation Group website.

IT Helpdesk location

The IT Helpdesk is located in Building 305 (Library building), 1st floor facing the loading dock.

Hours of operation are 9am - 4pm Monday - Friday

Can I take courses at VIU while I am in high school?

 

How do I apply for Adult Upgrading Grant?

Please contact the Financial Aid & Awards Office in Nanaimo, Building 200, Room 205.

Tel: 250-740-6423
Fax: 250-740-6229
Email: FinancialAidInfo@viu.ca

See the Financial Aid & Awards website.

How do I know if I've qualified to be on the Deans' Honour List?

Students with an outstanding scholastic record are given special recognition when their names are added to the Deans' Honour List. The Deans' list is produced in the summer after all grades are submitted for the Spring semester. Each student on the list receives a letter signed by the Vice-President Academic. The list is also given to all Deans and posted in the Welcome Centre in building 300 on the Nanaimo Campus.

To qualify, a student requires a GPA of 3.67 (A-) or higher, and must have accumulated a minimum of 12 credits over the previous Summer, Fall and Spring semesters.

For more information, please contact:

Sue Culver
Records and Registration Systems Clerk
250-753-3245, Ext. 2149
Sue.Culver@viu.ca

What is the Deans' List?

Students with an outstanding scholastic record are given special recognition when their names are added to the Deans' Honour List. The Deans' list is produced in the summer after all grades are submitted for the Spring semester. Each student on the list receives a letter signed by the Vice-President Academic. The list is also given to all Deans and posted in the Welcome Centre in building 300 on the Nanaimo Campus.

To qualify, a student requires a GPA of 3.67 (A-), or higher, and must have accumulated a minimum of 12 credits over the previous Summer, Fall and Spring semesters.

IF you have any further questions please contact:

For more information, please contact:

Sue Culver

Registration & Records Systems Clerk
Phone: 250-753-3245, Ext. 2149
Email: Sue.Culver@viu.ca

Am I still able to use my credit card to purchase books?

Yes. Books, supplies and transcripts can still be paid for by credit card. Here is more information regarding what can and can't be paid for by credit card: Credit Card Use

How can I pay or register on behalf of my son or daughter?

If you need to contact Registration or the Cashiers to discuss your son or daughter's student record, we will need permission from them to speak to you. A student can appoint you to act as proxy for them, or they can give you permission by letting you know their student number and the answer to their Security Question. The student is responsible for any and all actions you make on their behalf.

If you simply want to pay on their behalf, one method is to set Vancouver Island University up as a payee in your online banking, and use your son or daughter's 9 digit student number as the account number. In this way you can pay any fees owing on their record. You can also pay in person at any campus using cheque or debit card for tuition, or credit card for other fees. You must have their student number to ensure the payment is applied to the correct account.

What coverage do I need to have on my health plan to be eligible for opting out?

You would need coverage that is equivalent to the coverage on the VIU Health and Dental plan. For further information about the Health and Dental Plan and its coverage, please contact the VIU Students' Union at 250-754-8866 or drop by building 193 at the Nanaimo campus.

Details on the student Health and Dental plan and information about opting out can be found here: Opting out of the Health and Dental Plan.

How do I go about opting out of the Health plan?

Details on the student Health and Dental plan and information about opting out can be found here: Opting out of the Health and Dental Plan.

For further information about the Health and Dental Plan, please contact the VIU Students' Union at 250-754-8866 or drop by building 193 at the Nanaimo campus.

Why do I have to pay for the Health and Dental plan if I don't want it?

See the VIUSU Student Health and Dental plan website for details.
For further information about the Health and Dental Plan, please contact the VIU Students' Union at 250-754-8866 or drop by building 193 at the Nanaimo campus.

I took a welding test - why is there no tax receipt available in my student record?

The VIU Welding department is a provincially accredited licensed testing agency to test welders.

The fees paid are for facilitating the testing and are not considered tuition, so the amount paid for the testing is not eligible for the tax receipt.

I was an exchange student for part of the year - why doesn't this show on my tax receipt?

If your tuition was paid to VIU for your exchange, you will get credit for this from VIU. However, since you weren't attending school in Canada, you won't be able to deduct for the months you spent in full time attendance at school. Your exchange institution needs to confirm the months that you were in attendance with them.

Print off this form: TL11A Tuition, Education, and Textbook Amounts Certificate - University Outside Canada, and have the appropriate person at your overseas institution fill this out for you before you leave. They must put $0 where asked about total fees paid (you don't pay them any fees). They should fill out that you were in full-time residence for the months that you were in school there.

When are the Final Exams?

The dates for all final exam periods are posted in the online Schedule of Dates. Once the exam schedule has been finalized, you will be able to view your personal final exam schedule within your online student record by clicking on Course Enrolment History, then View Exam Schedule under the relevant term.

Final exam schedules are posted for students at least one month prior to the start of exams.

Upcoming Final Exam Dates:

Fall 2016        Friday December 9 to Tuesday December 20
Spring 2017   Tuesday April 18 to Thursday April 27
Fall 2017         Friday December 8 to Tuesday December 19
Spring 2018    Thursday April 19 to Monday April 30

No travel plans should be made during the exam dates listed above.

For more information about final exams, please contact:

Sue.Culver@viu.ca
250-753-3245, Ext. 2149
1-888-920-2221, Ext. 2149

Claiming textbooks for income tax purposes

You can claim the textbook amount only if you are eligible to claim the education amount.

If you are eligible to claim your tuition:

  • claim $65 for each month you qualify for the full-time education amount; and
  • claim $20 for each month you qualify for the part-time education amount

Note:
You can claim only one textbook amount per month - either the full-time or the part-time education amount.

For example, if you were enrolled full-time for part of the year and part-time for the rest, you could claim:

Summer
May and June                        $20 x 2 months =    $40.00
Fall
September to December    $65 x 4 months =   $260.00

Total for the year:                                                   $300.00

Note that for a student to be considered full time in a month, they need 7 or more hours per week for courses that intersect that month.

For a student to be considered part time in a month, they need between 3 and 6  hours per week for courses that intersect that month.

How do I know what campus a course is being offered at?

These are the various campus codes:

N    =    Nanaimo

D    =    Cowichan (located in Duncan)

R    =    Powell River

Q    =    Parksville/Qualicum

W    =   Web-based or fully online

X    =    Off campus

For example, you might see sections of ENGL 115 that look like this:

ENGL 115 F16N01    Offered Fall 2016, in Nanaimo, section #1
ENGL 115 F16D02    Offered Fall 2016, in Cowichan, section #2
ENGL 115 S17Q03    Offered Spring 2017, in Parksville, section #3
ENGL 115 S17R10     Offered Spring 2017, in Powell River, section #10
ENGL 115 F16W01    Offered Fall 2016, online, section #1
ENGL 115 F16X07    Offered Fall 2016, off campus, section #7

When you are registering for courses online using the Build a Timetable function, you can select which campuses you want to see course selections from by using the drop-down campus list at the top of the page. You can also unselect the "Include courses from multiple campuses" button under the list to only see courses offered at your preferred campus.

Can I get a Tax Receipt for my Adult Basic Education courses? 

Hours that students take in Academic and Career Preparation courses (formerly ABE) will not be included in the calculation of their full/part-time months on their T2202A form.*

Tuition for ACP/Abe courses has never been eligible for inclusion on the tax receipt.

* Since 2006. See the list of all changes to the 2006 T2202A tax receipt.

Can I get medical coverage while I"m a student at VIU?

Yes, there is a new Student Health and Dental plan that is administered by the Students' Union. Eligible students are automatically enrolled in the plan and must opt-out if they do not want the coverage.

Who is eligible?

  • Trades or vocational students in programs that are eight (8) months or longer are covered by the plan.
  • Adult basic education students who are enrolled in two (2) or more courses are included in the plan.
  • University (Academic) Students who are taking nine (9) or more credits are enrolled in the plan.

Details on the Student Health and Dental plan and how to opt out of it if you already have coverage, or to add another family member.

For more information, contact the VIU Students' Union at 250-754-8866.

Does it cost anything to use the printers on campus?

You must pay to use the printers on campus. You can put money on your student id/library card at the library and the student union building (193) to use the pay printers.

How do I get a library card?

Your student photo ID card is your library card. If you do not have one already, take your student number and photo identification to the library to apply for Student Photo ID card.  

For more information, see this page on VIU Library Accounts.

How do I get a Vancouver Island University photo ID?

Student/Library Cards are issued at the Photo ID office located in building 305 3rd floor commons area. Cards are only issued to currently enrolled Vancouver Island University students.

Please note you must have a student card with picture ID for all registration services, to take books out of the Library, use the Gymnasium, for the Dining Dollars  program in the Cafeteria, and to write exams. To obtain your student card you need to bring:

  1. 1 piece of picture ID or 2 pieces of ID with no picture
  2. Registration receipt or Student Number (the camera is linked to the Registration system)

Your student card is the property of Vancouver Island University. A card Replacement fee will be charged if you lose your card. Your student card must be presented or surrendered on the request of a Vancouver Island University official.

The persons whose name appears on the student card is responsible for all items borrowed and any charges on the card. Present your card each time you borrow library materials. Do not share your card or its information. A student card is non-transferable.

If your Card is lost or stolen please report it immediately to the Vancouver Island University library loans desk. Return found cards to the Lost and Found in the Students' Union Building (193), or any campus library.

Details on the VIU Student Photo ID Card.

When is the library open?

The hours for the library are posted on the VIU Library website.

Are there any employment opportunities on campus?

Yes, there are student employment opportunities at Vancouver Island University.

Jobs are posted at the Campus Career Centre website.

You may also visit the centre in building 310 to see what jobs are currently posted.

What is Vancouver Island University's reputation?

Vancouver Island University, has an excellent reputation for offering a wide variety of courses, small classes and very supportive instructors. VIU is also well-known for bridging students from upgrading courses and online courses to post-secondary programs.

I can't afford a bus pass. Is there a student rate?

There are student rates for bus passes. You can purchase passes at the Student Union Building on the Nanaimo campus in building 193.  

And don't forget to claim the cost of your bus pass on your income tax to make it even more affordable!

Are there used textbooks available?

There are some used books available at the Nanaimo campus in the Campus Store and in the Student Union building, and may also be advertised on bulletin boards around campus.

If you use the Campus Store's new comparison shopping feature, you will see listed new and used books from several sources for each of your classes.

What is a mature student?

A mature student is someone who is at least 19 and has been out of school for at least one year.

Can I get a Tax Receipt for courses taken through Professional Development and Training? 

Students taking a certificate or diploma program or other post-secondary level courses through Professional Development and Training who paid over $100 in combined tuition and activity fees during the previous  calendar year are eligible for a T2202A tax form.

Some general interest courses are eligible for a T2202A tax receipt. To determine whether courses you have taken are eligible, please log in to your online student record and view your current T2202A.

Why does my Tax Receipt not equal the tuition I paid for the year? 

Only tuition and activity fees are eligible for a tax deduction. Also, if your enrolment starts in one tax year and ends in the next tax year, then the tuition (only) for all courses is pro-rated for each year, based on the number of days attended in each year. The society fee is not included and the entire activity fee is included on the tax receipt in the final year.

For instance, courses taken from September 4, 2015 through to April 12, 2016 will have a portion of tuition only on your 2015 Tax Receipt and the balance on your 2016 Tax Receipt. This will be based on 119 calendar days in 2015 and 102 calendar days in 2016, a total of 221 days enrolled.

More information on T2202A Tax Receipts.

Transcripts and Records

What is the difference between Full Time versus Part Time enrolment? 

This is determined by the hours of instruction you receive in a month.

For a student to be considered full time in a month they need 9 or more hours per week for courses that intersect that month.

For a student to be considered part time in a month they need between 3 and 8 hours per week for courses that intersect that month.

Can anyone else get my Student Number or password?

If you want your parent, spouse, or anyone else to make inquiries on your behalf, they must know your 9 digit student number and the answer to your security question.

We would encourage you to be very careful about giving out this information.  We will never ask you, or your proxy, for your password.

We protect your privacy by not giving information contained in your student record to anyone other than yourself, unless we receive written authorization from you to do so, or that person knows the two critical pieces of information: your student number and the answer to the security question that you created in your record.

I don't know my password and can't access my student record.

If you forget either one of these, you must come in-person and during office hours to a Vancouver Island University Registration Centre where you will be required to produce picture identification to release this information.

If you live outside the campus area, you can phone a Vancouver Island University Registration Centre. Verification of information will be done before student record information is released to anyone.

We protect your privacy by not giving information contained in your student record to anyone other than yourself unless we receive written authorization from you to do so, or that person knows the two critical pieces of information: your student number and the answer to the security question that you created in your record.

I don't know my Student Number and can't access my student record.

If you forget  your Student Number, you  must come in-person and during office hours to a Vancouver Island University Registration Centre where you will be required to produce picture identification to release this information.

If you live outside the campus area, you can phone a Vancouver Island University Registration Centre. Verification of information will be done before  Student Number information is released to anyone.

How many credits do I need?

Once you have completed 24 credits you can meet with one of the upper level BA Advisors to declare your major:

PATTERSON, LYNDA   
BA Degree Advisor 
Location: Nanaimo   Building:355  Room: 307
Phone: 250-753-3245,  Ext. 2178   
Email: Lynda.Patterson@viu.ca

RIGGAN, ROBERT     
BA Degree Advisor
Location: Nanaimo   Building:355  Room: 305
Phone: 250-753-3245,  Ext. 2603   
Email: Robert.Riggan@viu.ca

My official transcript has changed - why is my GPA lower?

As of September 1, 2010, we changed two major things on the official transcript: the grade scale from 10.0 to 4.0, and the colour of the paper from green to blue.

This table shows the new grade scale and the old one:

Grade Scale Table
Effective September 1, 2010

Grade Scale Table
Prior to September 1, 2010

Grade

Grade Value

Point Description

Grade

Grade Value

A+
A
A-

4.33
4.00
3.67

First class

A+
A
A-

10
9
8

B+
B
B-

3.33
3.00
2.67

Second class

B+
B
B-

7
6
5

C+
C
C-

2.33
2.00
1.67

Pass

C+
C
C-

4
3
2

D

1.00

Minimum Pass

D

1

F

0.00

Fail
Objectives of the course have not been attained. Enrolment in a sequential course not permitted in certain courses.

F

0

CR

0.00

Course passed
Requirements completed, but not calculated in GPA.

CR

0


More information on grades, transcripts and the grade scale can be found on the VIU General Regulations page. You can also see the new grade scale under the Grade Legend link in your Course Enrolment History page in your student record.

Can I get a Tax Receipt for my Co-operative Education courses? 

Hours that students take in Co-operative Education courses will not be included in the calculation of their full/part time months on their T2202A form.*

Tuition amounts that students pay for Co-operative Education courses continue to be included on the T2202A form.

* Effective 2006. A list of all changes to 2006 T2202A tax receipts.

Can I get a Tax Receipt for my English as a Second Language (ESL) courses? 

Hours that students take in English as a Second Language (ESL) courses will not be included in the calculation of their full/part time months on their T2202A form.

Tuition amounts that students pay for ESL courses will not be included on the T2202A form.

How can I get Tax Receipts for years prior to 2004?

Beginning for the 2004 tax year, T2202A Tax Receipts were made available to students online through their VIU Student Record

Duplicate copies for years prior to 2004 have to be ordered at your campus Registration Centre. There is a $10 charge for each prior year requested. For complete instructions on how to order a T2202A Tax Receipt for 2003 or earlier, see: T2202A Tax Receipts.

Can I still get my Tax Receipt even if I have outstanding tuition fees or owe a fine? 

Yes. T2202A forms are always issued and are not withheld due to outstanding fees or fines.

Can someone other than myself get my Tax Receipt? 

No. T2202A's are only issued to the student, regardless of whether they're sponsored by someone, or someone else paid the tuition. However, you may be able to transfer tuition amounts to other individuals, and there is a form included with your tax receipt to do so.

Please contact Canada Revenue Agency: Students or your tax consultant for more information.

What is the difference between Full Time versus Part Time enrolment? 

This is determined by the hours of instruction you receive in a month.  

For a student to be considered full time in a month they need 7 or more hours per week for courses that intersect that month.

For a student to be considered part time in a month they need between 3 and 6 hours per week for courses that intersect that month.

What is the meaning of the Program Name that is showing up on my T2202A tax receipt?

The title of the program in which you were registered in the previous calendar year is listed on your T2202A form.

If you were registered in more than one program, we have selected the one in which you were enrolled for the longest time during that year.

Why does my Tax Receipt not display? 

To view the tax forms on-line, you will need to have the Adobe Acrobat Reader software. You can get the free program at www.adobe.com, or you can use the quick link button that is on the web page when you select the year and click on <Get Tax Form> button.

If you have a Macintosh computer, note that the built-in file previewer from Apple will not read this file correctly - you must use the Acrobat Reader from Adobe.

Can anyone else get my Student Number or password?

If you want your parent, spouse, or anyone else to make inquiries on your behalf, they must know your Student Number and the answer to your security question.

We would encourage you to be very careful about giving out this information to anyone.

I don't remember my student number or password and can't access my student record.

If you forget either one of these, you must come in-person and during office hours to a Vancouver Island University Registration Centre where you will be required to produce picture identification to release this information.

If you live outside the campus area, you can phone a VIU Registration Centre. Verification of information will be done before student information is released to anyone.

We protect your privacy by not giving information contained in your student recordto anyone other than yourself unless we receive written authorization from you to do so, or that person knows the two critical pieces of information: your student number and the answer to the security question that you created in your record.

I don't know my Student Number and can't access my student record.

If you forget  your Student Number, you  must come in-person and during office hours to a  Vancouver Island University  Registration Centre where you will be required to produce picture identification to release this information.

If you live outside the campus area, you can phone a VIU Registration Centre. Verification of information will be done before  Student Number information is released to anyone.

How do I get my tax receipt?

Your T2202A tax receipt form can be printed by accessing your online student record, and will usually be available early in February for the previous year. These forms will no longer be mailed except by request.

Notices are emailed to students when the tax receipts are ready, and a notice is also put in your online student record.

For more information, see: T2202A Tax Receipts.

Am I eligible for a Tax Receipt? What if I'm not a Canadian citizen?

In most programs, students who paid over $100 in combined tuition and activity fees during the previous calendar year are eligible for a T2202A tax form.

All students, Canadian or International, are eligible for a T2202A Tax form. You should discuss with your tax consultant or Canada Revenue Agency: International Students Studying in Canada as to whether or not you may be entitled to claim the tuition.

For more information, see: T2202A Tax Receipts.

I'm having trouble logging into my BC Campus record for online courses, help!

The information you require to log in to the BC Campus website is the same as what you would use to log in to your online student record:

  • BC Campus Username = Vancouver Island University Student Number
  • BC Campus Password = Vancouver Island University password

Note that just like your online student record, if you have not created a new password yet, this will be set to your date of birth in YYMMDD format. If you have forgotten your password (and it is not your date of birth), type in anything and you will have the option of having a temporary password emailed to you.

My email address in my student record is gone - what happened?

When emails are sent from the Registration Centre and they are returned as undeliverable, the address is deleted from the student record and marked as Invalid. If your email address is current and this has happened, make sure that you don't have 'registration@viu.ca' marked as junk mail or blocked.

Every year many important notices and messages from the Registration Centre are sent to our current students via email, so it is very important to have an up-to-date address in your student record.

Please ensure that your mailbox isn't full and that emails from 'registration@viu.ca'  are not blocked by your server or spam program. 

If you don't wish to receive general bulk emails from 'information@viu.ca', you now have the ability to opt-out by logging into your student record, going to Change Address and selecting 'No' to stop receiving this type of message. You will still receive vital information about your enrolment at VIU through 'registration@viu.ca'.

Don't forget we sometimes reward our students for reading our emails with cash prizes, so keep yours up to date - the next winner might be you!

If you have further questions about your email or mailing address in your student record, please contact the Records Department at records@viu.ca.