Contact the IT Helpdesk
The IT Helpdesk is your first point of contact for all technology
Email us at firstname.lastname@example.org
For urgent problems please call the IT Helpdesk.
Phone: 250-740-6300 (local 6300)
IT Helpdesk Hours of Operation
Monday - Friday 8:00am - 4:30pm
Student Tech Tutors Hours of Availability
(currently available on Nanaimo campus only)
January to April 2016
Monday 11:30 am to 5:30 pm
Tuesday 11:30 am to 1:30 pm and 4:00 pm to 6:00 pm
Wednesday 11:00 am to 5:00 pm
Thursday 11:30 am to 1:30 pm and 4:00 pm to 8:00 pm
Friday 11:00 am to 1:00 pm and 2:30 pm to 4:30 pm
More information on the Student Tech Tutors.
The IT Helpdesk is located on the 3rd floor of Building 305 (Nanaimo Library building) in the Library Commons (by Photo ID).
More information on the IT services department.
Highlights for 2016
Do you need some one on one help using computers?
The IT Department now has student Tech Tutors available to help students use computers. They can help with online course material, formatting documents, and file management. Come by and meet with a student Tech Tutor today!
More information on Student Tech Tutors.
Do you need Video Conferencing for a class or a meeting?
VIU has video conferencing units available for teaching and meetings. Visit our video conferencing webpage for more information.